| How long will my order take to be delivered? |
| We aim to deliver most items within 7-10 working days. More speciailist items will be delivered within 14-28 working days. If, for any reason, there is a delay with your order we will contact you by email as soon as possible. |
|
|
| Why should I buy from The Jewellery Company? |
| Our jewellery is the same as you will see sold at quality jewellers on the high street. The only difference is the price. We sell the same items for less, in most cases, 40% below the high street price. |
|
|
| Can I exchange or return earrings for a refund? |
| Unfortunately, due to hygiene implications, all earrings are non-returnable. |
|
|
| Is accidental damage covered in your warranty? |
| No. Please consult your home insurance company for this. |
|
|
| What is a carat? |
| The unit of weight by which a diamond is measured. One carat equals 200 milligrams, or 0.2 grams. The word comes from the carob bean, whose consistent weight was used in times past to measure gemstones. Carat, confusingly enough, also refers to purity of |
|
|